Panasonic TOUGHBOOK was designed for teams whose needs are constantly changing – and whose technology must keep pace. That's why many TOUGHBOOK devices can be expanded modularly without having to replace the entire device.
This ensures that your hardware remains not only robust, but also adaptable, durable and economical – even as tasks, processes or operating environments evolve.
Your advantages when buying a TOUGHBOOK
Modular & flexible – adapts to your requirements
Modules, interfaces and functions can be easily exchanged or added – without replacing any devices.
Ideal for teams with changing tasks or high pressure to innovate.
Managed services that ease the burden of everyday life
Panasonic handles rollout, configuration, maintenance and vehicle integration – as a complete full service upon request.
Less IT effort, faster deployment, predictable costs.
Durability & Investment Security
Thanks to high-quality materials, modular design and long-term spare parts supply, TOUGHBOOK devices remain in use for many years.
Built for extreme conditions
TOUGHBOOK devices are MIL-STD tested, dustproof and waterproof, shockproof and temperature resistant, and feature strong connectivity for mobile teams.
Warranty and services
ProTect (3 years)
- Repair of malfunctions that are the responsibility of the manufacturer.
- Packaging and logistics service
- 48-hour repair time
- Re-imaging of devices
- Software, firmware and driver updates
- Repair by specialized TOUGHBOOK technicians
- Access to the TOUGHBOOK Service Cloud self-service portal
ProTect PLUS (3, 4 or 5 years)
Everything included in ProTect, plus:
- Proactive battery replacement in the first three years
- Monthly service reports for the entire equipment inventory
- One day of on-demand consultation per year
- Full access to the TOUGHBOOK ServiceCloud Advanced Knowledge Base
- Remote technical support – get the help you need, wherever you are.
- Full condition report for all returned devices
- Minor cosmetic repairs and restoration of IP integrity
ProTect PLUS Premium (3, 4 or 5 years)
Includes everything in ProTect PLUS plus the module you selected:
- Infinity Maintenance Service
- Remote monitoring of devices
- Self-maintenance: Training & access to spare parts
- Return without SSD
- Global Service
- Device management
- Software maintenance
- Quick exchange
- Alternative packaging
Do you have questions or a specific project?
Feel free to contact us.
We look forward to hearing from you and are always at your service.
Sebastian Retthofer
Team Leader Business Development
